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HOW CAN THE OMBUDSPERSON HELP YOU
You can contact the Ombudsperson as a first step or as a last resort – feel free to access Ombuds services at any point during a conflict or if you just need a sounding board. The Ombudsperson can listen, help you brainstorm next steps, and suggest other resources that might be helpful. Your conversation is “off the record,” unless there is a risk of danger to yourself or others, or a suspicion of child abuse or abuse of a vulnerable adult.
Individual Assistance
- Listen impartially and give unbiased feedback
- Provide a confidential place to receive complaints and consider options
- Point employees toward available services and resources
- Assist with early problem-solving, to minimize the escalation of conflict
- Encourage and empower employees to find their own solutions to problems and concerns
Conflict Resolution Services
- Facilitate communication when conflict arises
- Serve as a facilitator in group problem-solving
- Consult with university units and departments on options for conflict resolution
- Suggest the redirection of matters to formal channels when appropriate
LSU Community Services
- Advocate for fairness, equity, and a healthy work environment
- Identify and report about campus trends and problem areas
- Make recommendations regarding changes in policy and procedure
- Educate the university community about conflict resolution
- Proactively work with departments to improve team cohesion and supervisor skills
- Promote equality, inclusion and access for all persons
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